MAT510 MIDTERM First Attempt

 Question 1 Improvement is needed for an organization to survive because: Selected Answer: Correct Answer:  All of the above All of the above Question 2 Why is it so difficult for a person or an organization to improve? Selected Answer: All of the above 4 out of 4 points 4 out of 4 points Correct Answer:  All of the above Question 3 A SIPOC map is: 4 out of 4 points Selected Answer: A comprehensive view of a process including customers and suppliers Correct Answer: A comprehensive view of a process including customers and suppliers  Question 4 4 out of 4 points Lean manufacturing, Six Sigma, Total Quality Management are some of the new systems for managing and improving an organization. What is a common theme running through these approaches? Selected Answer: Improvement is accomplished by improving the processes we use to do out work Correct Answer: Improvement is accomplished by improving the processes we use to do out work