MGT302 wk5 Final Exam (Score 49 out of 50)

Score for this quiz: 49 out of 50 Submitted Sep 2 at 8:23pm This attempt took 65 minutes. Question 1 - 1 / 1 pts Queuing analysis can likely be used to do all of the following except? Determine customer waiting times Assist in capacity decisions Determine the number of customers waiting in queue Identify appropriate suppliers Question 2 - 1 / 1 pts Purchasing goods and services for business purposes can alternatively be referred to as _______. commercial selling service buying commercial buying retail buying Question 3 - 1 / 1 pts A company implementing a liberal policy for accepting customers bringing back unwanted or defective purchases relates to which of the eight key supply chain processes? Customer relationship management Supplier relationship management Demand management Returns management Question 4 - 1 / 1 pts Holding too little inventory ____________ the risk of a stockout. Neither increases nor decreases Decreases Increases Impossible to tell the effect of too little inventory on risk of a stockout Question 5 - 1 / 1 pts In a competitive-bidding environment, the contract is usually awarded to The lowest priced bidder The most qualified bidder The least objectionable bidder The highest priced bidder Question 6 - 1 / 1 pts Customer A generates $17,500 (on average) of annual sales for a supplier with a profit margin of 12%. Customer B generates $19,000 (on average) of annual sales for the supplier with a profit margin of 10%. Assume a 7% discount rate and that each customer has an expected lifetime of 5 years. Which customer has a greater customer lifetime value? Customer A and B have equivalent lifetime values Cannot be determined from the information given Customer B \Customer A