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Service Marketing Case study Papa Jihns

Course
Astrophysics

Subject
Chemistry

Category
Case Study

Pages
4

Uploaded By
ATIPROS

Table of Contents: Case Briefing. Question 1: “Please construct and narrate the flower of service for Papa John’s pizza and highlight the role of the app” a) Problem Statement. b) Identify Alternatives. c) Recommend Best Alternative and Justify Recommendation. d) Implement Recommended Alternative. Question 2: “In your own opinion please explain how Papa John’s is using digital technology to enhance customer experience and improve overall business performance” a) Problem Statement. b) Identify Alternatives. c) Recommend Best Alternative and Justify Recommendation. d) Implement Recommended Alternative.