The Writing Process (Chapter 4)

TRUE/FALSE 1. The first step of the writing process is to compose a first draft of the message. ANS: F PTS: 1 DIF: Easy OBJ: 4.1 NAT: AAC: Tier 1---Communication; Tier 2---Audience TOP: Audience Analysis BLO: Knowledge 2. The writing process consists of planning, drafting, revising, formatting, and proofreading. ANS: F PTS: 1 DIF: Easy OBJ: 4.1 NAT: AAC: Tier 1---Communication; Tier 2---Audience TOP: Audience Analysis BLO: Knowledge 3. Without identifying the primary audience for a message, you cannot know whether you've achieved your goal. ANS: T PTS: 1 DIF: Easy OBJ: 4.1 NAT: AAC: Tier 1---Communication; Tier 2---Audience TOP: Audience Analysis BLO: Knowledge 4. Email is neither as formal as a letter nor as informal as a telephone call. ANS: T PTS: 1 DIF: Easy OBJ: 4.3 NAT: AAC: Tier 1---Communication; Tier 2---Purpose TOP: Drafting BLO: Knowledge 5. You can more easily personalize a message addressed to several people than a message addressed to one person. ANS: F PTS: 1 DIF: Easy OBJ: 4.1 NAT: AAC: Tier 1---Communication; Tier 2---Audience TOP: Audience Analysis BLO: Knowledge 6. Even if you cannot satisfy everyone, your first priority is to satisfy the needs of the primary audience. ANS: T PTS: 1 DIF: Easy OBJ: 4.1 NAT: AAC: Tier 1---Communication; Tier 2---Audience TOP: Audience Analysis BLO: Knowledge 7. Messages for readers outside your organization tend to be less formal than those written for readers inside your organization. ANS: F PTS: 1 DIF: Easy OBJ: 4.1 NAT: AAC: Tier 1---Communication; Tier 2---Audience TOP: Audience Analysis BLO: Knowledge 8. When you write to someone higher in your organization, you usually present the main idea in your first paragraph. ANS: T PTS: 1 DIF: Easy OBJ: 4.1 NAT: AAC: Tier 1---Communication; Tier 2---Audience TOP: Audience Analysis BLO: Knowledge 9. When communicating with subordinates, you should encourage collaboration and corporate ownership of your proposal. ANS: T PTS: 1 DIF: Easy OBJ: 4.1 NAT: AAC: Tier 1---Communication; Tier 2---Audience TOP: Audience Analysis BLO: Knowledge 10. You should criticize the action, not the person, when writing a message to say something negative to a subordinate. ANS: T PTS: 1 DIF: Easy OBJ: 4.1 NAT: AAC: Tier 1---Communication; Tier 2---Audience TOP: Audience Analysis BLO: Knowledge 11. When praising or criticizing, it is important to be specific and to criticize the action, not the person. ANS: T PTS: 1 DIF: Easy OBJ: 4.1 NAT: AAC: Tier 1---Communication; Tier 2---Audience TOP: Audience Analysis BLO: Knowledge 12. Praise in public; criticize in private. ANS: F PTS: 1 DIF: Easy OBJ: 4.1 NAT: AAC: Tier 1---Communication; Tier 2---Audience TOP: Audience Analysis BLO: Knowledge 13. If you expect that a reader will react negatively to your message, use a direct approach. ANS: F PTS: 1 DIF: Easy OBJ: 4.1 NAT: AAC: Tier 1---Communication; Tier 2---Audience TOP: Audience Analysis BLO: Knowledge 14. If your reader is likely to reject your proposal, provide external evidence and several examples to support your position. ANS: T PTS: 1 DIF: Easy OBJ: 4.1 NAT: AAC: Tier 1---Communication; Tier 2---Audience TOP: Audience Analysis BLO: Knowledge 15. If you do not know how much your readers know about a topic, gear the amount of detail in your message to the needs of the secondary audience. ANS: F PTS: 1 DIF: Easy OBJ: 4.1 NAT: AAC: Tier 1---Communication; Tier 2---Audience TOP: Audience Analysis BLO: Knowledge 16. When you personalize the content of a message, you make the reader feel important. ANS: T PTS: 1 DIF: Easy OBJ: 4.1 NAT: AAC: Tier 1---Communication; Tier 2---Audience TOP: Audience Analysis